We are now seeing patients at our new office at
1 Hayden Bridge Way in Springfield (map).
Our hours are Monday through Friday, 8:30am to noon and 1:30pm to 5pm. Please call (541) 868-9430 during normal office hours to make an appointment.
We ask that you be on time for your appointment. If you arrive after your check-in time, we may need to reschedule your appointment.
If you are unable to keep your scheduled appointment we ask you to notify us 24 hours in advance. Failure to do so may result in a charge.
If you have an urgent matter after hours, please call (541) 868-9430. Our service will contact the physician on call who will return your call promptly. If you have a true emergency you should contact EMS by calling 911. Please click on this link for Oregon Neurology Associates complete telephone policy.
Please plan ahead. Call your pharmacy 48 hours in advance when your medication requires refilling. Our doctor on call can refill only essential medication after hours and on weekends. Narcotic precriptions will only be filled during office hours.
FEES AND INSURANCE
To maintain reasonable rates while providing state-of-the-art care, we have established the following policies regarding insurance and payment. Please call our business office at (541) 868-9430, option 3, to make special payment arrangements if necessary.
Please bring insurance cards to your appointment. We will bill your primary and secondary insurance if the insurance cards are presented at the time of your visit; otherwise you will be responsible for the charges until complete insurance information is provided.
While we will help in any way possible, your insurance is a contract between you and your insurer. Please contact your insurance provider to verify your benefit level before each visit.
If your insurance plan requires a referral, please ensure this is in place by contacting your primary care physician 48 hours before your appointment with us.
You will receive a statement of your account once your insurance provider has responded. If you don’t have insurance, we require payment at the time of service unless special arrangements are made. We are a Medicare participating provider and accept assignment for all of our Medicare patients. We charge a fee for completing disability insurance forms depending on the complexity and frequency. This fee is not paid by insurance. Please contact medical records for details.
Please click on this link for Oregon Neurology Associates' complete Insurance and Financial Agreement.
Patient Referrals. We can think of no greater compliment than being asked to care for your family or friends. Thanks for your referrals.
Physician Referrals. If you have been referred by another doctor, that doctor will promptly receive a letter outlining our findings and the course of treatment. We encourage you to return to your primary doctor after our specialized care is complete.
Please read this Notice of Privacy Practices to learn how your medical records may be used and disclosed, and how you can get access to this information.
MEDICAL RECORDS RELEASE:
Authorization to Use and/or Disclose Health Information.